Amadeus GDS Training
Acon Skill Academy offers a professional and practical Amadeus GDS Training program designed for individuals seeking careers in airlines, travel agencies, tour operators, and other sectors of the global travel and tourism industry. Amadeus is one of the world’s leading Global Distribution Systems (GDS), used for booking flights, hotels, cars, and managing travel-related services.
Course Overview
This course provides hands-on training in the Amadeus reservation system, ensuring that students learn how to operate the system in real-world scenarios. From basic commands to advanced ticketing and PNR management, the course prepares you to handle the core functions required in a modern travel agency or airline reservation desk.
Key Learning Objectives
After completing Amadeus training at Acon Skill Academy, you will be able to:
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Understand the structure and use of the Amadeus GDS
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Search for flight availability and schedules
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Create, update, and manage PNRs (Passenger Name Records)
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Issue and reissue electronic tickets
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Manage special service requests, seat selection, and fare rules
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Handle hotel and car bookings
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Work efficiently using real-time booking scenarios
Module 1: Introduction to Amadeus GDS
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What is GDS and why Amadeus?
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Basic architecture and interface overview
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Industry applications and career scope
Module 2: Flight Availability & Schedule
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Flight display commands
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Single and multi-sector route availability
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Viewing aircraft types, timing, and stopovers
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Schedule and direct connection details
Module 3: Passenger Name Record (PNR)
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PNR creation (mandatory and optional elements)
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Retrieval, modification, and cancellation
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Contact info, remarks, and OSI/SSR entries
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Frequent flyer program entries
Module 4: Fare Quote & Pricing
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Published and negotiated fare display
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Automatic and manual fare quotation
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Fare basis codes, rules, and conditions
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Taxes, surcharges, and total pricing
Module 5: Ticketing and E-Tickets
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Ticket issuance steps and commands
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Voiding, refunding, and reissuing tickets
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Electronic ticket retrieval and status
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Tour code and form of payment management
Module 6: Seat Assignment & Special Requests
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Pre-reserved seat selection
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Meal requests and medical needs
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Additional baggage, assistance, and group preferences
Module 7: Hotel and Car Reservations
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Hotel availability and booking commands
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Filtering by city, star rating, and amenities
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Car rental display and reservation
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Amendments and cancellations
Module 8: Queue Management
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Introduction to queues
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Working with reminders and follow-ups
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Priority handling of bookings
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Queue placement, removal, and tracking
Module 9: Practice & Final Evaluation
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Simulated bookings and case studies
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Review of full travel cycle
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Final assessment and feedback session
