Worldspan GDS Training
Acon Skill Academy offers a structured and hands-on Worldspan Training Program, ideal for those entering or advancing in the travel, tourism, and airline industries. Worldspan, a Global Distribution System (GDS) by Travelport, is widely used by travel agencies and airlines to handle air bookings, ticketing, and itinerary management.
Our course provides real-time system practice, practical scenarios, and job-oriented skills to help students become confident and employable travel professionals.
Course Objectives
After completing the Worldspan GDS training at Acon Skill Academy, learners will be able to:
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Understand and use the Worldspan GDS system effectively
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Perform flight availability checks and create PNRs
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Issue tickets, apply fare rules, and manage bookings
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Handle hotel and car reservations
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Use queue systems and special service entries
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Build job-ready skills for airlines and travel agencies
Module 1: Introduction to Worldspan
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What is Worldspan and its role in travel booking?
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Understanding GDS functions
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System interface, commands, and terminal overview
Module 2: Availability and Flight Bookings
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Checking airline schedules and seat availability
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Direct and connecting flight displays
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Displaying flight info and travel options
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Flight segment booking (one-way, roundtrip, multi-city)
Module 3: Passenger Name Record (PNR)
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Creating and modifying PNRs
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Adding contact info, remarks, and frequent flyer details
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OSI and SSR entries
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PNR retrieval, cancellation, and rebooking
Module 4: Fare Display and Pricing
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Displaying and interpreting published fares
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Fare rules and restrictions
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Auto-pricing and manual fare quotation
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Tour code and net fare applications
Module 5: Ticketing and E-Ticket Handling
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Issuing electronic tickets
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Voiding and reissuing tickets
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Ticket status check and history
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Refunds and exchanges
Module 6: Seat Selection & Special Services
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Displaying seat maps and assigning seats
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Meal requests and accessibility assistance
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Managing special requests for group and VIP travelers
Module 7: Hotel and Car Reservations
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Searching hotel/car availability
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Booking, modifying, and canceling hotel/car services
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Travel package integration with flights
Module 8: Queue Management
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Understanding queues and priorities
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Placing PNRs into queues
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Monitoring, updating, and managing bookings
Module 9: Live Practice & Final Assessment
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Real-time practice scenarios
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Booking simulations
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Practical exam and feedback
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Certification
